Shipping policy

Priority Orders
If your order is time sensitive please do not select promotional shipping. Although your goods will be treated with the same care as all of our orders, promotional shipping orders are processed after paid shipping methods have been processed. Promotional shipping orders will go out the most cost effective way to us — if you have a carrier preference you will need to select it at checkout.

Promotional Shipping
Promotional shipping is available on select orders and automatically offered to qualifying orders at checkout. All shipments are sent using the most cost-effective carrier available.

  • Some rural areas may not qualify for Promotional Shipping.
  • A full and complete address is required for delivery (P.O. Boxes are not eligible for the Promotional Shipping rate).
  • Dominion Fittings reserves the right to limit Promotional Shipping to a $30.00 value.
If delivery is needed by a specific date or a specific carrier is preferred, please select a paid shipping method to ensure timely arrival.

Shipping Times
Orders in Ontario, Quebec, and New Brunswick may take 2–6 business days to arrive, whereas orders shipped to the western provinces (British Columbia, Alberta, Manitoba, Saskatchewan) may take between 4–12 business days. Please take arrival times into account and be mindful of the products you order accordingly.

Shipping Weight
We calculate shipping the same way as our carriers. Dimensional weight, also known as volumetric weight, is a pricing technique used by courier and postal services that calculates an estimated weight based on the length, width, and height of a package. This means a very large but light item may still be expensive to ship.

Shipping Limitations
We use automatic shipping quotes provided by our carriers. These rates are accurate most of the time; however, more rural areas may result in inaccurate shipping prices. In some instances this may result in shipping quotes far lower than the actual shipping cost. For these orders, Dominion Fittings reserves the right to cancel and refund the order, or alternatively request additional funds to cover the shipping difference.

Shipping Instructions
Dominion Fittings will do our best to include customer-provided delivery instructions on shipping labels when preparing parcels (keep in mind there is limited space). However, once an order has been handed over to the carrier, the delivery of the package is the sole responsibility of that carrier.

  • While instructions may be displayed on the label, carriers are not obligated to follow them.
  • Dominion Fittings cannot guarantee compliance with delivery notes such as "leave at door" or "deliver to unit.
  • Risk of loss, misdelivery, or failure to follow special instructions transfers to the carrier once the parcel leaves our facility.
We appreciate your understanding and encourage customers to track shipments using the carrier's tools for the most accurate updates.

Nunavut
Unfortunately, we are unable to ship to Nunavut at this time.